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We are here to answer any question you have and help you with any request, we are always at your service

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ΒΟΟΚ ΑΝ APPOINTMENT

Book a virtual appointments with us and let us know each other. Whether you need help finding the perfect gift, celebrating an upcoming milestone or jewelry style advice, we’re here to help. We can privet you privet videos of a specific jewerly and even design with you the jewelry you imagined! You name it we do it!
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EXCLUSIVE GIFTS FOR YOU

Receive a complimentary corded bracelet with your purchase of $750 or more (while supplies last).

General FAQ

You can make a return or exchange of the item purchased within 14 calendar days from the date of receipt of the product by them or by the carrier of their choice. For more details please read the our Terms of Use 9.2
We are 3 generations in jewels providing the best services in thousand of customers over the years. Our mission is to provide for you the best item at the best price . Our customer service will always be next to you providing personal assistance before and after your purchase. We respect our valuable customers. . Please contact Customer Service at 00302105624738 and ask for an appointment with a Jewels expert. We will contact you back as soon as possible!
You can measure your ring size by using our ring measurement and ring size chart
The user may cancel their order either during the ordering process and before its completion, by removing the product from their "cart", or after the completion of the electronic order and while it is pending, by contacting the Company at tel. 210-5624738 or by sending an email to (a) info@devous.gr and (b) info@devousjewels.com.
Devous jewels offers resizing for select items. Please contact Customer Service at 00302105624738 to learn more.
A shipping notification with tracking details will be sent via email after your order has shipped.
All jewelries come with a specific certificate that is mentioned on the additional information in all products

Shopping & Gifts

Yes, it is safe to order on Devousjewels.com We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.
All the orders are ship with insurance upon your door when we use our shipping methods. If you choose to use you own shipping method the goods must be insured by you
Yes you can, most of the rings have space for engraving inside for more detail please contact us in info@devousjewels.com. For engraving please allow us 3 extra days before we ship your order
Yes you can. Please send us the message you want us to include at info@devousjewels.com so we can arrange it for you.
Devous jewels offers resizing for select items. Please contact Customer Service at 00302105624738 to learn more.
We are at your service! Please use our Customer Service at +30 2105624738 or info@devousjewels.com and we will be more than happy to do that.
Please check with your local Tax authorities for additional taxes in your country.

Ordering & Payment

We accept the following forms of payment: Visa, MasterCard and PayPal We also accept wire bank transfer For information on alternate payment methods, please contact Customer Service at +30 2105624738 or info@devousjewels.com
Devousjewels.com offers international shipping. You can the have additional shipping cost on the shopping cart or contacting us
The user may cancel their order either during the ordering process and before its completion, by removing the product from their "cart", or after the completion of the electronic order and while it is pending, by contacting the Company at tel. 210-5624738 or by sending an email to (a) info@devous.gr and (b) info@devousjewels.com.
You can make a return or exchange of the item purchased within 14 calendar days from the date of receipt of the product by them or by the carrier of their choice. For more details please read the our Terms of Use 9.2

Care & Repair

DIAMOND JEWELRY You can keep your diamond jewelry looking beautiful by soaking it in a gentle degreasing solution, such as water with a few drops of mild dish soap. After you remove your diamond jewelry from the cleaning solution, use a soft, clean toothbrush to remove any remaining dirt. The toothbrush should be new and reserved exclusively for cleaning your jewelry. Use it to clean hard-to-reach places like the back of the diamond, which tends to collect the most oil and dirt. For an easier polish of your jewelry you can use a soft cloth to wipe gently your item After cleaning your jewelry, you can store it to the provided box or preferably to a soft jewelry pouch or case. Use your jewelry frequently so it can “breathe” and not say closed for too long. SIVER & MIX METAL JEWELRY To clean the product, use a soft, slightly moistened, and well-cleaned cloth and then dry it with a dry cloth. To keep your jewels shiny, we recommend that you follow our instructions, suitable for preserving and protecting them at best. Avoid chemicals, including soaps, household products, garden products, and make sure you don't over-expose them to hostile environments that can damage metal and precious elements over time. Remove jewelry when washing your hands, applying toilet sprays, perfumes, or lotions. Be careful when wearing moving jewelry, as they may scratch surfaces and stones.
Avoid dropping the watch, keep the watch in a cool, dry place, preferably the watch box provided Make sure the crown is secured before subjecting the watch to water. Check the waterproof indications at the warranty Avoid high temperatures while wearing the watch. To help preserve the ideal condition of a leather strap avoid contact with water, cosmetic products, prolonged exposure to sunlight. Try to keep the watch away from perfumes and spirits. Do not wear the watch while working out or undertaking heavy physical work. For a battery operating watch, it is recommended for the battery to be replaced every 2 years to prevent the battery from leaking harmful acid and destroying the mechanism.
Yes all watches comes with international warranty of 2 years For information on your local service center, please contact Customer Service at +30 2105624738 or info@devousjewels.com We can provide you with a service center in most of the countries world wide.
Devous Diamond Jewels are meant to last for very long time . Should your piece ever need servicing, you can entrust our specialists with repairing it to preserve its beauty and longevity. You also have the option to mail your item directly to our service center. Please contact us on our customer service at +0030 21005624738 or info@devousjewels.com to assist you on how to do that Upon receipt, our jewelers will evaluate the item. The evaluation may take up to one week, after which we will contact you to discuss any service fees.

Shipping & Tracking

A shipping notification with tracking details will be sent via email after your order has shipped.
If you need to make changes to your shipping information, contact us on our customer service at +0030 21005624738 or info@devousjewels.com
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